Crm - Cevious

Welcome to Bitrix 24 CRM

If you want to run Bitrix24 on your own server, you can use the self-hosted version. Access to source code, helpdesk and e-learning tools, as well as integration and customization options are all included.

Connect with your customers wherever they are
  • Utilize every channel to reach customers: telephone, email, live chat, and social media
  • Your business will be notified in real-time when a customer interacts with you
  • Measure the success of your customer communication and identify the best channel and time to reach out to your customers
Real-time reports and insights
  • Analyze your business in real-time for better decision
  • Track and manage territory-wide sales performance for your organization
  • Keep track of key performance indicators, including current trends and predictions for the future

Why implement a CRM solution?

As your sales, marketing, and service departments become more efficient, you are able to focus on building and maintaining the relationships that matter. CRM solutions increase profits by streamlining administrative processes. Customer relationship management is a multifaceted platform that stores everything that is critical to building, improving, and retaining customer relationships. You may not be able to maximize customer relationships or make the most of sales leads without the help of an integrated CRM solution.

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Email your contacts in bulk (for free!), and capture new leads in your sleep

Multichannel marketing campaigns, lead nurturing, and integrating planning and tracking tools with your existing apps and services will enable you to drive sales.

Foster Leads
  • Using email marketing, web content, and events, run multichannel campaigns.
  • Utilize Dynamics 365 Connector for LinkedIn Lead Gen Forms for matched audiences based on LinkedIn interactions.
  • Customize the customer journey based on user engagement to enhance the buyer experience.
Make Better Decisions
  • Obtain insight into your brand reputation and market through real-time data analysis.
  • Lead scoring models can be used to prioritize leads.
  • Create custom dashboards to analyse the data that matters most to your business.
Adapt Quickly
  • Improve service engagement experiences by automating processes.
  • Drive innovation and business decisions with artificial intelligence (AI).
  • The Microsoft cloud platform simplifies infrastructure deployment and reduces operating costs.
Improve engagement
  • Connect customers quickly and easily through multichannel service options.
  • Using AI in service bots increases service availability and frees up your agents for high-value interactions.
  • Utilize predictive care and data analysis to resolve issues quickly.
Personalize your service
  • Provide value at every interaction with a complete view of your customers.
  • Intelligent automation can be used to guide agents' actions towards optimal outcomes.
  • Utilize contextual customer data to create opportunities for upselling and cross-selling.
Streamline your customer service
  • Improve the service based on feedback from surveys, discussion forums, and social media.
  • In-app learning options help new agents get up to speed quickly.
  • Allocating resources based on real-time service trends will optimize your service staff.
World’s #1 CRM

Platform integration, artificial intelligence, app development, best-in-class applications

Single Source of Truth

Personalize customer experiences by connecting sales, service, marketing, commerce, and IT.

Fast Time to Value

Easy design and implementation with a high return on investment

Scalable and Flexible

No matter the size of your business or industry, we have a solution for you.

Trailblazer Success and Community

Customers report that 96% of their ROI expectations were met or exceeded